Fulfillment Policies

Last Updated: [15/03/2024]

Welcome to MagicGPT, operated by MAGICAIGPT LLC. This Fulfillment Policies explains in detail how we collect, use, disclose, and protect information about you through our website, magicaigpt.com (referred to as “MagicGPT”).

Cancellation Policy:

At MagicGPT, we understand that circumstances may arise where you need to cancel a service. Here’s a detailed outline of our cancellation policy:

• Cancellation Procedure: To cancel a service, customers must contact our customer support team via email at [insert email] or by phone at [insert phone number]. Please provide your order details and reason for cancellation.
• Cancellation Deadline: Cancellations must be requested within [insert timeframe] of the service purchase date to be eligible for a refund.
• Refund Process: Upon approval of your cancellation request, we will process the refund within [insert timeframe] to your original method of payment. Please note that any applicable cancellation fees may apply.

Order Processing:

We prioritize the efficient processing of orders to ensure a seamless shopping experience for our customers. Here’s a comprehensive overview of our order processing procedures:

• Order Verification: Our automated system conducts a thorough verification process upon order placement to confirm the accuracy and completeness of the provided details.
• Payment Processing: After order verification, we proceed with payment processing using the selected payment method during checkout.
• Order Confirmation: Following successful payment processing, customers receive an order confirmation email containing a detailed summary of their purchase, including item(s) ordered, total cost, billing and shipping addresses, and estimated delivery or access information.

In the rare event of potential delays, such as fluctuations in order volume or technical issues, our dedicated customer support team will promptly notify customers via email or phone and provide regular updates on their order status. Additionally, customers can track their orders in real-time by logging into their MagicGPT account or contacting our customer support team for assistance.

Delivery of Digital Products:

For digital products, we prioritize swift and secure delivery:

• Delivery Method: Digital products, such as software licenses or e-books, are delivered electronically via email or accessible through customers’ secure online MagicGPT accounts.
• Expected Timeframe: Upon successful payment processing, customers typically receive access or download instructions within [insert timeframe], depending on the specific product or service purchased.
• Access Procedures: Accessing digital products is straightforward. Customers simply log into their MagicGPT accounts using their credentials and navigate to the designated section to retrieve their purchased digital items.

Should customers encounter any difficulties accessing their digital products or require assistance, our knowledgeable customer support team is available to provide prompt assistance and guidance.

Shipping of Physical Goods (if applicable):

For physical goods, we prioritize secure packaging and reliable shipping:

• Shipping Methods: We offer various shipping options, including standard and expedited shipping, with estimated delivery times provided at checkout.
• Shipping Restrictions: Customers are advised to review any shipping restrictions or limitations applicable to their location, such as international shipping restrictions or specific product shipping regulations.
• Package Tracking: Upon shipment, customers receive a unique tracking number via email, allowing them to monitor their package’s status and whereabouts in real-time. Customers can easily track their package’s journey by entering the provided tracking number on our website or contacting our customer support team for assistance.

Returns and Refunds:

We aim to make the returns and refunds process as seamless as possible:

• Eligibility Criteria: To be eligible for a return, the product must be unused, undamaged, and returned in its original packaging within [insert timeframe] of the purchase date. Specific eligibility requirements may be outlined in the product descriptions.
• Return Process: Customers initiate a return by contacting our customer support team to obtain a return authorization and detailed instructions. We may request photographic evidence of any damage or defects to expedite the return process.
• Refund Process: Upon receiving and verifying the returned product, we initiate the refund process within [insert timeframe], issuing a refund to the original payment method. Please note that applicable restocking fees, return shipping costs, or deductions may apply.

For further details on our comprehensive return and refund policy, including any exceptions or special circumstances, customers are encouraged to review the Returns and Refunds section on our website or contact our customer support team for personalized assistance.

Customer Support:

We are committed to providing exceptional customer support:

• Contact Details: Customers can reach our customer support team via email at [insert email] or by phone at [insert phone number] during our operating hours. Our website also features a live chat feature for immediate assistance.
• Support Hours: Our customer support team is available [insert operating hours] to assist with order inquiries, product support, technical issues, or any other concerns customers may have. We strive to respond promptly and provide comprehensive solutions to ensure customer satisfaction.
• Commitment to Excellence: We take pride in our commitment to excellence and customer satisfaction. Our friendly and knowledgeable customer support representatives are dedicated to assisting customers every step of the way, ensuring a positive and memorable shopping experience with MagicGPT.

For any additional assistance, inquiries, or feedback, customers are encouraged to contact our customer support team. Thank you for choosing MagicGPT as your trusted provider of digital marketing tools and services.

MAGICAIGPT LLC

8 The Green,Suite A,Dover,DE 19901,US

magicaiboxing@gmail.com

(302) 212-0827